Our Courses

With rising costs and uncertain revenue growth, dental practices owners are facing an alarming reality: net profit is being threatened. How can practice owners overcome these obstacles and improve their financial position? Bottom Line Business Planning’s Founder and President, Wyatt Ferber, reviews the top five challenges facing dental practices owners in 2026 and provides the solutions for each one. Focused on data-driven decision-making, the conversation will provide dental practice owners with knowledge to be a better financial entrepreneur, actionable strategies that can be immediately implemented, and a clear path for each practice towards profitability.

Learning Objectives

• Understand how your practice’s numbers work together (Break-Even Analysis)
• How to manage your inventory costs despite macroeconomic pressures on your supply chain
• Developing a data-driven strategy to motivate your team (and produce results)

Attendees will learn and understand UCR fee setting, PPO carrier fee schedule management, credentialing compliance, and steps to maximize collections through dental billing best practices. The presentation will focus on implementing management techniques and documentation with an emphasis on “navigating PPO participation” in the dental office.

Learning Objectives:

• UCR fee setting
• PPO fee schedule management and strategies for negotiating higher reimbursement rates
• Credentialing compliance
• Best billing practices

Pediatric dentistry can be unpredictable. The child who refuses to open, the anxious parent questioning every decision, the strong-willed patient who suddenly changes the entire plan, or the appointment that seems to unravel despite everyone’s best intentions.

Successfully navigating these encounters takes more than knowing traditional behavior guidance techniques. It requires understanding what may be driving the behavior, communicating effectively with both children and parents, setting appropriate expectations, and knowing when success means changing the plan rather than simply completing treatment.

Through real-world scenarios, practical communication strategies, behavior guidance techniques, and lessons learned from more than two decades in pediatric practice, Dr. Reza Ardalan will explore how dental professionals can approach challenging pediatric encounters with greater confidence and flexibility. Participants will learn strategies to reduce conflict, build trust, improve cooperation, and create better experiences for patients, parents, and the dental team.
Because sometimes the best outcome is not simply getting through the appointment – it is preserving the relationship that allows you to successfully care for that child in the future.

LEARNING OBJECTIVES
1. Recognize common factors that contribute to challenging behavior in pediatric dental patients and adapt behavior guidance strategies to the individual child.
2. Use communication techniques that build trust, establish expectations, and reduce conflict with parents and caregivers.
3. Evaluate challenging clinical encounters and determine when to continue treatment, modify the approach, postpone care, or consider an alternative treatment strategy.

We all deal with dental insurance in some capacity, whether we file claims for patients or help them file their own. However, many of the myths surrounding dental insurance plaque all dentists and increase their overhead and decrease their reimbursements. This course will bust these myths and help teach you and your team how to play the insurance game for better reimbursement, less denials, and best practices for your patient’s benefit in less time. There are simple and practical steps all throughout this CE course that will guide you to a better understanding of insurance and how you can manage the process. Are you ready to change dealing with insurance from a nightmare to just a mild annoyance?

Course Objectives:

◦ Bust common dental insurance myths

◦ Improve insurance management tactics and profitability

◦ Achieve more predictable reimbursements for patients

◦ Remove pitfalls and stress for the team